Updated on 8/20/20201:
We are doing everything we can to plan even further in advance to help decrease shipping delays. Due to anticipation that some of our upcoming holiday boxes may be delayed due to high volume USPS shipments - we are looking into utilizing UPS . We will communicate a finalized decision very soon. If you have any additional questions about anything please don't hesitate to reach us at firstname.lastname@example.org.
We pride ourselves in responding quickly and providing resolve for any issues that may arise.
U.S. Shipping Updates
We wanted to let you know that in these unprecedented times we have seen customers experiencing delivery delays, despite our boxes being shipped via priority mail. USPS has been overwhelmed with packages this year due to COVID and many packages are arriving late. We’ve also noticed tracking information is often updated sporadically or not at all, but packages still arrive. This is an issue nationwide and all businesses are being affected.
Thank you all so much for your patience and support! We feel so grateful to be able to send you these amazing titles and items in the mail. We are also grateful you are choosing to support a small business, a black family owned business - and we hope these packages bring you joy and the diversity access you are searching for.
We're all in this together! Stay safe, and happy reading!